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Benefits Specialist
Los Altos Hills, CA
Posted Apr 22, 2014 by Foothill-De Anza Community College District
Category: Human Resources

THIS JOB POSTING HAS EXPIRED.



Foothill-De Anza Community College District

Benefits Specialist

Announcement #:
14-139
Campus: Central Services
Required Documents: Resume
Number of Working Months: 12 Months
Salary: $5,079.47 per month
Close Date: 5/13/14
Employment Duration: Full-Time

The Foothill-De Anza Community College District is currently accepting applications for the classified position above.

DEFINITION:
Under the direction of an assigned administrator, assist in the coordination, administration, reconciliation, and implementation of the District’s fringe benefits plans and programs; process workers’ compensation claims; act as a District liaison to support various benefit programs; provide technical and administrative support to the Benefits Manager and Benefits Systems Analyst, Lead.

DISTINGUISHING CHARACTERISTICS:
The Benefits Specialist classification assures accurate program and funding distribution; ensures compliance for the benefits program and plans; administers benefits; and provides ongoing analytical project management for benefits programs and projects. The incumbent works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors; and applies and exercises independent judgment and decision-making.

EXAMPLE OF DUTIES AND RESPONSIBILITIES:
Depending upon assignment, duties may include, but are not limited to, the following:
• Provide an array of support to the Benefits Unit in the following areas: employee benefits administration; Workers’ Compensation Program; benefits reconciliation for eligible members’ variance reimbursement; Direct Pay program administration; Surviving Spouses Program administration; non-pensioner benefits, and; COBRA administration.
• Process monthly premium variance reimbursement for retirees and other eligible members, ensuring timeliness and accuracy; prepare for approval and ensure issuance.
• Perform eligibility account reconciliation; authorize monthly payments to members for the purpose of ensuring ongoing insurance coverage for employees/retirees and their dependents.
• Provide informational meetings for employees and retirees as needed; assists with benefits orientations for new hires; coordinate the District’s benefits open enrollment; facilitate the set up of employee benefit selections; assure that eligibility criteria is met and appropriate application for and/or enrollment in benefits has been completed; provide COBRA and self-pay notifications. Initiate set up of COBRA and self-pay accounts.
• Reconcile Benefits account balances. Compile statistical and financial data from a variety of sources (e.g. EFT deposits for retirees, Survivors pulls, Direct Pay reimbursement, benefits, adjustments for employee contributions, reimbursement adjustments for retirees who became Medicare eligible, or due to death, and changes on benefit levels, etc.) for the purpose of providing summaries to other personnel, and/or ensuring accurate account balances and complying with established guidelines.
• Perform reconciliation with check register and financial reports to accounting reports.
• Prepare a variety of benefits related documents (e.g. invoices for overpayments, heath plan transfers, stop payments, workers’ compensation reports, memos, letters, sub reports, etc.); document activities, provide written reference, and/or convey information.
• Assist in the administration of the Workers’ Compensation program
• Assist with the Annual Retiree Survey.
• Research and resolve discrepancies with District payroll, third-party vendors and/or documentation (e.g. payroll deductions, A/R collections, unsuccessful EFT transactions, money returns to the District, etc.); ensure accuracy and adherence to procedures prior to processing.
• Process a wide variety of benefits documents and materials related to insurance information (e.g. payroll deductions, medical/dental/vision/disability forms, carrier forms, COBRA requirements, Direct Bill, etc.); disseminate and update information and/or authorize timely payment to appropriate parties; enter pertinent information into the District information systems, online benefits systems, and provider or contractor databases.
• Respond to inquiries regarding monthly employee/retiree contributions, direct deposits for retirees, etc.; provide necessary information for making decisions, assist members, take appropriate action and/or comply with established fiscal guidelines.
• Confer with a variety of external parties such as CalSTRS/CalPERS agencies, online TPA, insurance carriers, claims adjusters, etc.; ensure accurate reimbursement processing, coverage, claims processing, premium, fees and plan requirements.
• Assist auditors by providing supporting documentation and/or information on internal processes that are required for audit.
• Maintain related benefits information, files, and records; ensure the availability of documentation and comply with established policies and regulatory guidelines.
• Serve as back up to Benefits Systems Analyst, Lead.
• Update the benefits website as assigned.
• Perform other related duties as assigned.

EMPLOYMENT STANDARDS:

Knowledge of:
• Benefits plans, practices, trends and systems setup.
SunGard Banner or other HRIS computer systems.
• Online benefits administration.
• Databases and web-based applications including statistical software to manipulate large volumes of data and determine observations and trends.
• Microsoft Excel, Word, PowerPoint and Access or other database query tools.
• Welfare benefit plans and plan administration along with relevant rules and regulations including ERISA, FMLA, HIPAA, COBRA, FLSA, ADA, ACA and all applicable state and federal laws.
• Logical problem solving skills with excellent follow through and strong attention to detail.
• Excellent customer service and interpersonal skills with ability to effectively communicate detailed benefits information to diverse groups.
• Operations, services and activities of a comprehensive employee benefits program including enrollment, eligibility, and claim processing.

Ability to:
• Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.
• Apply analytical/research skills and strategic thinking to develop problem solving approaches.
• Demonstrate critical thinking.
• Manage multiple assignments successfully in a fast-paced changing environment.
• Provide superior customer service and maintain positive relationships with members and vendor contacts.
• Prioritize projects and meet deadlines.
• Learn internal systems, applications and internal workflow of the department.
• Demonstrate skill in developing reports, documenting processes, and procedures.
• Develop and maintain electronic and hard copy database files, spreadsheets, and records, and prepare reports.
• Operate a computer and other office equipment.
• Communicate effectively both orally and in writing while maintaining confidentiality.
• Function in a complex institutional environment; apply judgment and political acumen in problem solving; and effectively address issues and de-escalate complaints.
• Establish and maintain cooperative and effective working relationships with others; interact collaboratively and productively with diverse groups.
• Understand interrelated needs of bargaining units while being conscious of alternatives and their consequences.
• Analyze situations accurately and adopt an effective course of action.
• Plan and organize work.
• Work independently or as part of a team with little direction.

WORKING CONDITIONS:

Environment:
• Office environment.
• Constant interruptions.
• Driving a vehicle to conduct work.

Physical Abilities:
• Hearing and speaking to exchange information in person and on the telephone as well as making presentations.
• Dexterity of hands and fingers to operate a computer keyboard.
• Vision to read various materials.
• Standing for extended periods of time.
• Bending at the waist, kneeling or crouching.
• Lifting, carrying, pushing or pulling objects up to 20 lbs.

Hazards:
• Contact with dissatisfied, angry or verbally abusive individuals.

MINIMUM QUALIFICATIONS:
• Understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.
• Any combination equivalent to Associate's degree in business administration, human resources, or a related field AND Three (3) years relevant professional experience in employee benefits, workers’ compensation; demonstrated program efficiency and/or experience in one or more human resources functional areas such as retirement benefits, and/or health and welfare benefits.

PREFERRED QUALIFICATIONS:
• Certification in Benefits Administration.
• Strong mathematical and data analysis skills.
• Excellent Interpersonal skills and written/verbal communication.

APPLICATION PACKET:
A District on-line application on http://hr.fhda.edu/employment2/. *In the application, you will provide information, which demonstrates your understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.
• A cover letter addressing the preferred qualifications for the position.
• A current resume of all work experience, formal education and training.

If any required application materials are omitted, the committee will not review your application. Items not required (including reference letters) will not be accepted. For full-consideration, all application packets must be received by 11:59 pm on the closing date.

Please allow yourself ample time to complete your application and resolve any technical difficulties that may arise with your submission. We do not guarantee a response to application questions within 48 hours of the closing date.

CONDITIONS OF EMPLOYMENT:
Salary: $5,079.47 (per month) plus benefits; Salary Grade: C1-54
Position: Full-Time, Permanent, 12-months per year
Starting date: As soon as possible upon completion of the search process.

Excellent benefits package which includes medical coverage for employee and eligible dependents, dental, vision care, employee assistance program, long term disability, retirement benefits and basic life insurance. For information on our benefits package that includes medical for employees and dependents, visit our web site: http://hr.fhda.edu/benefits.

Persons with disabilities who require reasonable accommodation to complete the employment process must notify Employment Services no later than the closing date of the announcement. The successful applicant will be required to provide proof of authorization to work in the U.S. All interviewing costs incurred by applicant are the responsibility of the applicant.

For more information about our application process contact:
Employment Services
Foothill-De Anza Community College District
12345 El Monte Road
Los Altos Hills, California 94022
(650) 949-6217

Email: employment@fhda.edu
http://www.fhda.edu



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