Job Details

Student Advocacy Coach for Special Academic Populations
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Position Number: 5470038
Location: Aurora, CO
Position Type: Student Affairs and Services

Student Advocacy Coach for Special Academic Populations

Community College of Aurora

Salary: $58,000.00 Annually

Job Type: Full-Time

Job Number: 240338

Location: 16000 East CentreTech Parkway Aurora, CO

Department:

POSITION SUMMARY
The Student Advocacy Coach for Special Populations collaborates with team members to provide highly individualized care and support for CCA's special student populations, including Innovative Arts (IA), Science, Technology, Engineering and Mathematics (STEM), Concurrent Enrollment (CE), and other student groups; addressing their academic success, wellbeing and personal goals by serving as an initial point of intake, triage, and response for non-clinical student referrals, facilitating knowledge of and access to campus and community resources, and providing wraparound, culturally relevant follow up. This position serves as students' primary point of contact to help them maintain continuous enrollment, achieve academic success, and persist through graduation.

OVERVIEW OF CCA

The Community College of Aurora serves our diverse community by providing high-quality instruction and support services to prepare students for transfer and employment. We are particularly interested in applicants that demonstrate a commitment to working with individuals and groups from diverse identities, including but not limited to: socioeconomic, cultural, sexual orientation, gender identity expression, disability, multilingual learners, veterans, non-traditional, race and ethnic backgrounds.

More than 20 different languages and 60 countries are represented at CCA. In addition to traditional degree and certificate programs, CCA offers non-credit professional development courses, customized training, and economic and workforce development resources to employer partners and individual professionals seeking to enhance the capacity and productivity of their workforce or individual knowledge and skills. The college centers diversity, equity, and inclusion and we actively seek to employee partners who want to join us in working to reducing outcome gaps among our diverse student population.

DUTIES & RESPONSIBILITIES
Advocacy Coaching

Provide holistic coaching services to students experiencing personal challenges, illness/injury, emotional distress, and basic needs insecurity (food, housing, childcare, transportation, health insurance, physical and mental health care, emergency costs, and academic concerns) that impact their academic success and wellbeing.
Respond proactively to Student Outreach and Support referrals from the campus community, student self-referrals, walk-ins, and email and website inquiries and ensure students are connected to appropriate levels of care.
Complete intake, assessment, and triage with students of concern to fully understand their needs and develop Student Success Plans that encourage realistic goals.
Identify trends in student needs and work collaboratively to recommend enhancements and integrate feedback into Student Advocacy priorities.
Utilize a student-centered, highly personalized, asset-based approach to enhancing student wellbeing, security, independence, and agency.
Assist with maintaining CCA's network infrastructure of community-based benefits, programs and resources and leverage these partnerships in the coaching process to facilitate warm handoffs and individualized referrals that meet students' complex needs.
Assist students with navigating institutional processes and support services, and partner with them to encourage and support their academic success, persistence, and the completion of career and academic goals.
Maintain full, accurate, and up-to-date electronic case records in Maxient and Navigate and prepare data for regular reporting

Outreach & Programming

Support existing Student Advocacy initiatives, including but not limited to Foxy's Mobile Market, Foxy's Snack Stations, Laptop Loan Program, Resource walls, Parenting Student friendly stations, Care Cabinet, and Lactation/Chest Feeding Stations.
Work with Student Advocacy team to identify and expand community partnerships, services, and benefits that enhance basic needs security, health and wellbeing.
Contribute to innovative programing that educates the campus community about basic needs and wellness issues, reduces stigma, removes barriers, and facilitates access to resources in a manner that promotes dignity and minimizes marginalization.
Assist with Student Advocacy's marketing strategy by utilizing and updating social media, CCA website, bulletin/digital boards, Resource Walls and other media to advertise programs.
Ensure student involvement and engagement with all stages of planning and implementation by working closely with Student Government Association and other student leaders and organizations.

Administrative and Other Duties

Work collaboratively with Student Advocacy Team to carry out effective student support services, Advocacy initiatives, events and operations.
Participate in the Division of Student Success' fulfillment of CCA's strategic initiatives, The Higher Learning Commission (HLC) accreditation's goals and assurances and The Achieving the Dream (ATD) practices, evidence-based strategies and technologies that support student success; by meeting the needs of historically marginalized groups.
Participate in Division of Student Success trainings, initiatives, events and operations, including front desk coverage system.
Engage in professional development to remain abreast of trends in higher education, student mental health, substance use, and wellbeing to ensure our practices are both relevant and evidenced-based.
Serve on campus committees or relevant external groups as assigned or approved by the Director of Student Advocacy.

MINIMUM QUALIFICATIONS

A Bachelor's degree in Social Work, Psychology, Sociology, Counseling, Nursing, Health Care Management, or Higher Education Administration from an accredited institution.
Professional experience providing coaching, advising, case management and/or intervention type support.
Demonstrated commitment to diversity, equity & inclusion with experience working with underrepresented and historically marginalized populations
Ability to effectively problem solve, think critically, identify alternate options and make referral to resources independently.
Exceptional organizational and time management with demonstrated ability to plan, coordinate, prioritize, and effectively manage multiple initiatives, programs and events.
Demonstrated skill in written and oral communication, including public speaking and virtual modalities.
Work evenings and weekend hours for campus outreach events or emergency/campus crisis/disaster situations, as needed.
Demonstrated aptitude working in team-based environments.

PREFERRED QUALIFICATIONS

Master's degree (preferred in higher education, student affairs, social work, counseling or a related field).
Knowledge of care management, intake/assessment and counseling techniques.
At least 3 years of experience in education or closely related setting with demonstrated knowledge of crisis response, student conduct, student affairs administration, and case management support teams
Experience working with students in a community college setting.
Strong preference for skills, knowledge and experience specifically focused on the needs of first gen students, adult learners, students of color, LGBTQIA+ students, and students with disabilities.
Experience working with students in crisis, knowledge of principles and procedures involved in risk assessment and confidence creating behavioral intervention plans and/or case coordination.
Working knowledge of relevant state and federal laws including FERPA, HIPAA, ADA, and Title IX.
Experience collecting, analyzing, and reporting data to meet grant-based objectives.
Experience developing programs aimed at access and/or retention of students.
Experience with software systems such as Navigate, Banner and Maxient.
Bilingual preferred

SUPPLEMENTAL INFORMATION

Salary Range: Anticipated starting salary range: $58,000.00 annually. This salary is determined by the qualifications of the selected candidate balanced with departmental budget availability, internal salary equity considerations, and available market information. CCA offers an excellent benefit plan, including generous leave, holiday, and education benefits. Full time employees immediately upon hire earn 15 hours a month annual leave and 10 hours a month sick leave.

Deadline to Submit Application Material: An initial review of applications will begin on Friday, August 9, 2024 and continue until the position is filled.

Application Process: When submitting your online application, please include a cover letter, current resume, and professional references. Official transcripts showing the highest degree achieved should be submitted to HR@ccaurora.edu upon offer of employment. If you have questions regarding this position, please contact us at HR@ccaurora.edu.

By applying for this announced position, applicants are certifying that all statements, information and documents provided are true, complete and correct to the best of their knowledge and are made in good faith. Further, applicants understand that omissions, misleading, false or untrue information, or any attempt at fraud or deceit in any manner connected with this application and/or subsequent testing may result in them not being considered for jobs with the Community College of Aurora; may constitute grounds for discipline and/or termination after hire; and/or constitute grounds for further actions pursuant to law.

Application Checklist

Complete Applications must include the following documents:

A complete online application
A cover letter that describes how your experience aligns with the minimum and preferred qualifications of this position
A current resume uploaded as an attachment to your online application
Candidates identified as finalists must provide three to five professional references, at least two of which must include a current direct supervisor and most recent supervisor. If you cannot provide two supervisor references, an opportunity will be afforded for discussion and consideration of alternative references with the CCA Human Resource Office. Please note, out of professional courtesy to you, we will not contact your current supervisor without first providing notice to you as a candidate and only when a contingent offer is pending in order to protect the confidentiality of your application to the full extent possible.
If you are using education to qualify, a copy of your official or unofficial transcript showing that your degree has been conferred and the name of your school, or your NACES accreditation is required as part of your application. Please submit this as an attachment to your application. Please note that you have the right to redact dates from your transcript during the application process. A full, unredacted copy will be required upon hire.
For any questions or technical issues please contact HR@CCAurora.edu.

Notice to all Applicants:

https://apptrkr.com/get_redirect.php?id=5470038&targetURL=.

Notice to all Applicants:

Proof of eligibility to work (Download PDF reader) in the United States must be produced within three (3) days of hire.
Direct deposit of payroll is a condition of employment.
Final candidate is subject to a criminal background check prior to final selection process.
Final candidate is required to submit official transcripts to Human Resources within fourteen (14) days of hire.
CCA is affiliated with the Colorado Public Employees Retirement Association (PERA) and as such, employees contribute to PERA in lieu of Social Security for retirement benefits. For more information, visit the COPERA web page.
Individuals currently or formerly employed by the Colorado Community College System or one of its 13 colleges, and/or who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in your application material.
For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer, Erica Hines, Chief Human Resources & Personnel Success Officer at 16000 E. CentreTech Parkway, Suite A207H, Aurora, Colorado 80011 or by phone at (303) 340-7231 or e-mail at Erica.Hines@ccaurora.edu.

Colorado Residency Requirement:

Eligible applicants must be either a current Colorado resident or be able to provide proof of residency in Colorado within 30 days of the start date for the position, or they may be deemed ineligible for employment with the Community College of Aurora. Please contact HR@CCAurora.edu with any questions.

Community College of Aurora Inclusive Excellence Statement:

CCA embraces Inclusive Excellence because we want our students, staff, and faculty to learn and contribute within an inclusive environment. This means members of our college community will be active, respectful, and mindful of equity, diversity, and inclusion at all levels of engagement.

Inclusive Excellence will provide a foundation for student and institutional success. Recognizing our diversity is only the first step toward Inclusive Excellence.

We must also be intentional in valuing cultural differences and experiences, while incorporating them into practices, curricula, and policies.

Welcoming, Respectful, Inclusive - Together, we are CCA.

The Federal Clery Act: (The Student Right to Know and Campus Security Act of 1990) requires all institutions of higher learning to make available to prospective employees our agency's Annual Security Report. A copy of this information is available on the CCA website at the https://apptrkr.com/get_redirect.php?id=5470038&targetURL= with any questions.

Community College of Aurora Inclusive Excellence Statement:

CCA embraces Inclusive Excellence because we want our students, staff, and faculty to learn and contribute within an inclusive environment. This means members of our college community will be active, respectful, and mindful of equity, diversity, and inclusion at all levels of engagement.

Inclusive Excellence will provide a foundation for student and institutional success. Recognizing our diversity is only the first step toward Inclusive Excellence.

We must also be intentional in valuing cultural differences and experiences, while incorporating them into practices, curricula, and policies.

Welcoming, Respectful, Inclusive - Together, we are CCA.

The Federal Clery Act: (The Student Right to Know and Campus Security Act of 1990) requires all institutions of higher learning to make available to prospective employees our agency's Annual Security Report. A copy of this information is available on the CCA website at the Student Right to Know page. A paper copy of this report can be obtained at the College Security Office upon request. This report includes statistics for the previous three years concerning crimes that occurred on campus or on property controlled or owned by Community College of Aurora, as well as public property within, or immediately adjacent to and accessible from, our campuses.

ADAAA Accommodations: Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Erica Hines at (303) 340-7231 or erica.hines@ccaurora.edu at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.

Pregnancy Related Accommodations, Colorado Anti-Discrimination Act (CADA): The Colorado Anti-Discrimination Act (CADA), allows applicants to request a reasonable accommodation for health conditions related to pregnancy or the physical recovery from childbirth. Candidates wishing to request reasonable accommodations must do so as soon as possible, preferably at least three days prior to the exam or interview. If you are an individual who wishes to request reasonable accommodations, please contact us at 303) 340-7231 or Erica.Hines@ccaurora.edu.

Non-Discrimination Statement: The Community College of Aurora prohibits all forms of discrimination and harassment including those that violate federal and state law, or the State Board for Community Colleges and Occupational Education Board Policies 3-120 and 4-120. The College does not discriminate on the basis of sex/gender, race, color, age, creed, national or ethnic origin, physical or mental disability, veteran status, pregnancy status, religion, genetic information, marital status, gender identity, or sexual orientation in its employment practices or educational programs and activities. For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer, Erica Hines, Chief Human Resources & Personnel Success Officer at 16000 E. CentreTech Parkway, Suite A207E, Aurora, Colorado 80011 or by phone at (303) 340-7231 or e-mail at Erica.Hines@ccaurora.edu.

To apply, please visit https://www.schooljobs.com/careers/auroraccco/jobs/4596358/student-advocacy-coach-for-special-academic-populations

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