Job Details

University of Colorado System Administration

Quality Assurance Engineer
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Position Number: 5791765
Location: Denver, CO
Position Type: Computer and Information Technology

Quality Assurance Engineer

Quality Assurance Engineer - 35355 University Staff

Description
Who We Are:

System Administration, which also houses the Office of the President, is located in the uptown neighborhood of Denver with a few smaller offices located on the campuses. Many of our departments support the educational and research missions of the four University of Colorado campuses, but System Administration is not considered a campus. We provide diverse opportunities for professional development, innovation, and collaboration with talented staff and faculty. Learn more about CU System Administration.

University Information Services (UIS) provides technical services and enterprise applications to the University of Colorado's (CU) four campuses and the Office of the President. UIS is committed to excellence in customer service, technical expertise, and the development of enterprise applications responsible for supporting CU's students, faculty, staff, and others.

Position Summary:

The QA Engineer interfaces with application developers to provide testing feedback and problem resolution. This position requires skill in system testing and administration techniques. As defined by the quality assurance processes, the QA Engineer will work with the Manager Quality Assurance to certify tested applications for production, to deploy change request items to test and production environments, and to ensure that all documentation for the System is in place prior to release into the production environment.

As a member of the Quality Assurance Team, this position supports all University Information Services applications development teams in their development, design, planning, and scripting testing scenarios by establishing and executing test scripts, and by reporting on test results. The QA Engineer supports both feature and regression test designs.

This position reports to the Manager, Quality Assurance and is exempt from the State of Colorado Classified System.

Where You Will Work:

Hybrid - this role is eligible for a hybrid schedule, working most days from home and occasional days in office. Therefore, applicants must reside in the state of Colorado.

Diversity and Equity:

The University of Colorado System Administration Office is committed to recruiting and supporting a diverse workforce. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community and all veterans.

Duties & Responsibilities:

Duties and responsibilities of the position include, but are not limited to:

Coordinate and work with project teams through the design and test stages to ensure adherence to business requirements
Create detailed, comprehensive, and well-structured test plans and cases
Assist in the planning, design, and execution of functional, performance, regression test scripts using various Open Text testing tools
Document metrics and provide thorough and concise metrics to Project Team
Adhere to all timelines established through QA Service Level Agreements (SLAs)
Support Browser Compatibility Testing (BCT) testing using Browser Stack tool
Schedule and analyze overnight weekly load tests, running weekly UFT tests for portal and CS PUM, and providing results to customers overall delivery perspective
Assist and support the maintenance of WPM (SolarWinds) alert management system
Support Senior QA Engineer to integrate testing solutions and test methodology across organization
Support Maintenance Windows during weekends and after hours
Work collaboratively with a variety of groups including senior leadership
Work with senior staff to gain more knowledge to improve QA processes on projects
Learn and follow defined processes and industry best practices
Collaborate effectively within the team environment and receive mentorship from appropriate team members
Receive constructive feedback and be a positive representative
Perform other duties as assigned by the QA manager

What We Offer:

Salary: The anticipated hiring range has been established at $73,600.

CU System Administration takes into consideration a combination of the selected candidate's education, training and experience as it relates to the position, as well as the position's scope and complexity, internal pay equity and external market value when determining a salary level for potential new employees.

Benefits: With our unparalleled range of benefits, including top-notch healthcare, comprehensive wellness programs, enriching professional development, and a dynamic work-life balance, we ensure your holistic growth and happiness.

No-cost or low-cost medical & dental plan options, some inclusive of IVF assistance.
Disability, Life, Vision Insurance options.
Multiple retirement planning options including a mandatory 401(a) plan where CU contributes 10% of your gross pay, a 401k or 403b plan and a 457 deferred compensation plan.
Pre-tax savings plans, such as Health care and Dependent care flexible spending accounts.
Embrace a healthy work-life balance with ample sick and vacation leave, along with at least 12 paid holidays. This includes a dedicated week off for winter break.
6 weeks of parental leave to adjust to the joys of parenthood.
A tuition benefit program for you and/or your dependents.
Free RTD EcoPass and Free Onsite Parking at our 1800 Grant Street Office.
Many additional perks & programs with the CU Advantage.

Additional taxable fringe benefits may be available.

For more information on benefits programs, please review our Comprehensive Benefits Guide.

Access our Total Compensation Calculator to see what your total rewards could be at CU. (This position is a University Staff position)

Qualifications:

Minimum Qualifications:

Please ensure your resume includes any and all relevant experience to be accurately assessed against these qualifications. You must meet all minimum requirements listed at the time of application to be considered for this role.

Bachelor's degree from and accredited institution of higher education, or equivalent professional experience (professional experience may be substituted for the educational requirement on a year-for-year basis)
One (1) year of experience with system and application implementation testing including the following:
- Executing, and documenting software systems' testing
- Documentation of test results, process, and metrics
- Executing test cases, scripts, plans and procedure both manual and automated
- Tracking and logging project issues/defects
- Work management software such as Team Dynamix
- Tools including or like TOAD, Cherwell, MS Office, MS Access, Visio, UFT, Silk Performer and ALM.

Preferred Qualifications:

Bachelor's degree in computer science or a related field from an accredited institution of higher education
Two (2) years' professional experience
Experience in the following:
- Working in Higher Education environments
- ERP system such as Oracle PeopleSoft including HCM/FIN, Campus Solutions and Portal.
- Issue tracking software such as Cherwell, JIRA, Team Dynamix, or ServiceNow
Working Knowledge of the following:
- Web technologies such as HTML/DOM, JavaScript, CSS, AJAX
- UFT, ALM, and Load Runner tool features and supporting basic maintenance window testing
Knowledge of the following:
- Software Development Life Cycle (SDLC) and project management methodologies
- Browser Stack tool and Browser Compatibility Testing standards
- Web Performance Monitoring tools
- SQL

Knowledge, Skills, and Abilities:

To be successful in this position, candidates will need the following:

Ability to work cooperatively and productively with other employees and customers
Ability to learn and follow defined process and industry best practices
Ability to understand and follow formal QA testing processes for a software development team
Ability to develop new testing solutions, methods, and establish metrics
Ability to improve product quality by identifying, implementing, and using automated testing tools and frameworks
Attention to detail and strong problem-solving skills
High level understanding of Quality Assurance (QA) methodology and testing of software product life cycle
Understanding Software test script languages used in different QA tools
High-level understanding of testing tools usage
Ability to quickly grasp new technologies and react in a fast-changing environment
Ability to deliver quality results on time, within scope and under pressure
Ability to prioritize workflow in accordance with departmental goals and initiatives
Strong oral and written communications skills
Skills in Open Text testing tools, web monitoring toolsets (e.g., SolarWinds), and Browser Compatibility Testing
Ability to gain and share knowledge of each project being worked on
Constant learning of new QA techniques and methodologies
Hands-on experience with both white box and black box testing

How to Apply:

For full consideration, please attach the following as separate documents to your application:

A cover letter identifying the job specific minimum qualifications you possess
A resume including any and all relevant experience to be accurately assessed against the qualifications listed in the posting.

Please ensure you check the "Job Specific Attachments" box next to each document on the "Required Documents" page of the application for the appropriate documents to be attached.

Per the Colorado Job Application Fairness Act, you are not required to provide your date of birth, dates of school attendance, or dates of graduation on your resume or cover letter. If an application requires additional materials, such as a transcript or certification, you may redact identifying information relating to your date or birth, dates of school attendance, or dates of graduation.

When to Apply:

For full consideration completed applications must be submitted by November 14, 2024. Reference checking is a standard step in our hiring process. You may be asked to provide contact information, including email addresses, for up to five references as part of the search process for this position. *Please note: All application materials must be submitted through CU Careers; emailed materials will not be considered.*

Sponsorship Statement:

We are unable to sponsor applicants for work visas for this position.

Background Check Statement:

The University of Colorado is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial history, motor vehicle history and/or fingerprinting background check. The Immigration Reform and Control Act requires that a verification of employment eligibility be documented for all new employees by the end of the third day of work. The University of Colorado is committed to diversity and equality in education and employment.

ADA Statement:

We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: systemhr@cu.edu.

Application Materials Required: Cover Letter, Resume/CV

Job Category: Information Technology

Primary Location: Denver Department: S0001 -- System Administration - 50119 - University InformationServices

Schedule: Full-time

Posting Date: Nov 1, 2024

Unposting Date: Nov 15, 2024, 6:59:00 AM Posting Contact Name: System HR Recruiting Posting Contact Email: systemhr.recruiting@cu.edu Position Number: 00698349

To apply, visit https://cu.taleo.net/careersection/2/jobdetail.ftl?job=35355&lang=en